Performance Assessment Questionnaire

 

 

This brief Performance Assessment questionnaire will help you get started with analyzing your organization’s performance. You will receive a free report by email for completing this questionnaire. In addition, a member of our staff will contact you by email with a brief analysis of your answers.CLICK HERE TO CONTACT US to schedule a free consultation and more detailed analysis.

1. My organization’s services/products are excellent and there is no room for improvement.
Strongly Agree   Agree   Disagree

2. My organization’s customer service is excellent.
Strongly Agree   Agree   Disagree

3. All employees understand and respect our customers.
Strongly Agree   Agree   Disagree

4. All employees/volunteers/clients are aware of our vision and mission.
Strongly Agree   Agree   Disagree

5. My organization’s values are clearly articulated and understood by all.

Strongly Agree   Agree   Disagree

6. Our goals are identified and progress is measured.
Strongly Agree   Agree   Disagree

7. Roles and responsibilities are clearly understood by all.
Strongly Agree   Agree   Disagree

8. We have clearly defined work procedures.
Strongly Agree   Agree   Disagree

9. We measure customer satisfaction.
Strongly Agree   Agree   Disagree

10. Our sales are growing above industry averages.
Strongly Agree   Agree   Disagree

11. Our hiring practices are sound and our turn-over is low.
Strongly Agree   Agree   Disagree

12. We accomplish all goals that we identify.
Strongly Agree   Agree   Disagree

13. Our employees trust each other and work well as teams.

Strongly Agree   Agree   Disagree

14. My organization’s business strategy is clear and principle-based.
Strongly Agree   Agree   Disagree

15.The majority of our customers return frequently.
Strongly Agree   Agree   Disagree
   

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